Influence Interpersonal Communication and Discipline Work Against Employee Performance with Satisfaction Work As Intervening Variables at Pt. Permodalan Nasional Madani Sukabumi Branch
DOI:
https://doi.org/10.38035/gijea.v1i2.63Keywords:
Interpersonal Communication, Discipline Work, Performance Employees, Satisfaction WorkAbstract
This research was conducted to analyze the effect of interpersonal communication and work discipline on employee performance with job satisfaction as an intervening variable at PT. Permodalan Nasional Madani Sukabumi Branch. The sampling technique used non-probability sampling with saturated sampling technique (census) with a sample of 92 people. Data were obtained using questionnaires, interviews and literature studies to obtain complete and valid data. The data analysis technique used the Smart Partial Least Square (Smart-PLS) Structural Equation Modeling (SEM) condition model. The results showed that both interpersonal communication and work discipline simultaneously had a significant impact, in part, on PT. Permodalan Nasional Madani Sukabumi Branch. Researchers suggest that interpersonal communication and employee work discipline are two key factors in her that business leaders need to look out for.
References
Bakoti?, D., & Fiskovi?a, C. (2013). Relationship between Working Conditions and Job Satisfaction?: The Case of Croatian Shipbuilding Company. 4(2), 206–213.
Chatzoglou, P. D., Vraimaki, E., Komsiou, E., Polychrou, E., & Diamantidis, A. D. (2011). Factors Affecting Accountants’ Job Satisfaction and Turnover Intentions: A Structural Equation Model”, 8thInternational Conference on Enterprise Systems, Accounting and Logistics. 8thInternational Conference on Enterprise Systems, Accounting and Logistics (8th ICESAL 2011), July, 130–147.
Hanaysha, J., & Tahir, P. R. (2016). Examining the Effects of Employee Empowerment, Teamwork, and Employee Training on Job Satisfaction. Procedia - Social and Behavioral Sciences, 219, 272–282. https://doi.org/10.1016/j.sbspro.2016.05.016
Hilmawan, I. (2022). Pengaruh Fasilitas Kerja, Komunikasi Interpersonal Dan Disiplin Kerja Terhadap Kinerja Karyawan Pada Pt. Pandji Waringin Malimping Lebak-Banten. Jurnal Rekaman, 6(2), 161–168.
Pratiwi, D., & Fauzi, A. (2023). Pengaruh Pelatihan , Komunikasi dan Disiplin Kerja Terhadap Kinerja Karyawan ( Literature Review Manajemen Kinerja ). 4(3), 561–570.
Widyastuti, N., & Palupiningdyah. (2015). Pengaruh Kepuasan Dan Motivasi Kerja Terhadap Kinerja Karyawan Dengan Organizational Citizenship Behavior (OCB) Sebagai Variabel Intervening. Management Analysis Journal, 4(1), 76.
Salim, A., Setiawan, M., Rofiaty, R., & Rohman, F. (2018). Focusing on complaints handling for customer satisfaction and loyalty: The case of Indonesian public banking. European Research Studies Journal, 21(3), 404–416. https://doi.org/10.35808/ersj/1071
Afianto, I. D., & Utami, H. N. (2017). Pengaruh Disiplin Kerja Dan Komunkasi Organisasi Terhadap Kepuasan Kerja Dan Kinerja Karyawan (Studi Pada Karyawan Divisi Marketing PT. Victory International Futures Kota Malang). Jurnal Administrasi Bisnis S1 Universitas Brawijaya, 50(6), 58–67.
Alwi, A., & Suhendra, I. (2019). Pengaruh Disiplin Kerja Dan Beban Kerja Terhadap Kinerja Pegawai Dengan Kepuasan Kerja Sebagai Variabel Intervening. Jurnal Riset Bisnis Dan Manajemen Tirtayasa (JRBMT), 3(1), 71–93. http://jurnal.untirta.ac.id/index.php/JRBM
Arda, M. (2017). Pengaruh Kepuasan Kerja Dan Disiplin Kerja Terhadap Kinerja Karyawan Pada Bank Rakyat Indonesia Cabang Putri Hijau Medan. Jurnal Ilmiah Manajemen Dan Bisnis, 18(1), 45–60. https://doi.org/10.30596/jimb.v18i1.1097
Aydogdu, S. & asikgil. (2011). An Empirical Study of the Relationship Among Job Satisfaction, Organizational Commitment and Turnover Intention. International Review of Management and Marketing, 1(3), 43–53. www.econjournals.com
Azhar, M. E., Nurdin, D. U., & Siswadi, Y. (2020). “Pengaruh Disiplin Kerja dan Kompensasi Terhadap Kepuasan Kerja Karyawan Pengaruh Disiplin Kerja dan Kompensasi Terhadap Kepuasan Kerja Karyawan PT Mitra Abadi Setiacargo - Medan.” Jurnal Humaniora, 4(1), 46–60
Hilmawan, I. (2022). Pengaruh Fasilitas Kerja, Komunikasi Interpersonal Dan Disiplin Kerja Terhadap Kinerja Karyawan Pada Pt. Pandji Waringin Malimping Lebak-Banten. Jurnal Rekaman, 6(2), 161–168.
Iis, E. Y., & Yanita. (2021). Peran Motivasi Kerja Dan Kepuasan Kerja Dalam Memediasi Pengaruh Budaya Organisasi Terhadap Kinerja Karyawan Pada PT Bank Aceh Syariah Cabang Bireuen. Jurnal Ekonomi Manajemen Dan Bisnis, 22(1), 85–96.
Karlina, D. (2018). Hubungan Komunikasi Interpersonal, Disiplin Kerja Dan Lingkungan Kerja Terhadap Kinerja Pegawai Kantor Pusat LPP TVRI. JENIUS (Jurnal Ilmiah Manajemen Sumber Daya Manusia), 1(2), 78–97. https://doi.org/10.32493/jjsdm.v1i2.922
Chatzoglou, P. D., Vraimaki, E., Komsiou, E., Polychrou, E., & Diamantidis, A. D. (2011). Factors Affecting Accountants’ Job Satisfaction and Turnover Intentions: A Structural Equation Model”, 8thInternational Conference on Enterprise Systems, Accounting and Logistics. 8thInternational Conference on Enterprise Systems, Accounting and Logistics (8th ICESAL 2011), July, 130–147.
Hanaysha, J., & Tahir, P. R. (2016). Examining the Effects of Employee Empowerment, Teamwork, and Employee Training on Job Satisfaction. Procedia - Social and Behavioral Sciences, 219, 272–282. https://doi.org/10.1016/j.sbspro.2016.05.016
Hilmawan, I. (2022). Pengaruh Fasilitas Kerja, Komunikasi Interpersonal Dan Disiplin Kerja Terhadap Kinerja Karyawan Pada Pt. Pandji Waringin Malimping Lebak-Banten. Jurnal Rekaman, 6(2), 161–168.
Pratiwi, D., & Fauzi, A. (2023). Pengaruh Pelatihan , Komunikasi dan Disiplin Kerja Terhadap Kinerja Karyawan ( Literature Review Manajemen Kinerja ). 4(3), 561–570.
Widyastuti, N., & Palupiningdyah. (2015). Pengaruh Kepuasan Dan Motivasi Kerja Terhadap Kinerja Karyawan Dengan Organizational Citizenship Behavior (OCB) Sebagai Variabel Intervening. Management Analysis Journal, 4(1), 76.
Salim, A., Setiawan, M., Rofiaty, R., & Rohman, F. (2018). Focusing on complaints handling for customer satisfaction and loyalty: The case of Indonesian public banking. European Research Studies Journal, 21(3), 404–416. https://doi.org/10.35808/ersj/1071
Afianto, I. D., & Utami, H. N. (2017). Pengaruh Disiplin Kerja Dan Komunkasi Organisasi Terhadap Kepuasan Kerja Dan Kinerja Karyawan (Studi Pada Karyawan Divisi Marketing PT. Victory International Futures Kota Malang). Jurnal Administrasi Bisnis S1 Universitas Brawijaya, 50(6), 58–67.
Alwi, A., & Suhendra, I. (2019). Pengaruh Disiplin Kerja Dan Beban Kerja Terhadap Kinerja Pegawai Dengan Kepuasan Kerja Sebagai Variabel Intervening. Jurnal Riset Bisnis Dan Manajemen Tirtayasa (JRBMT), 3(1), 71–93. http://jurnal.untirta.ac.id/index.php/JRBM
Arda, M. (2017). Pengaruh Kepuasan Kerja Dan Disiplin Kerja Terhadap Kinerja Karyawan Pada Bank Rakyat Indonesia Cabang Putri Hijau Medan. Jurnal Ilmiah Manajemen Dan Bisnis, 18(1), 45–60. https://doi.org/10.30596/jimb.v18i1.1097
Aydogdu, S. & asikgil. (2011). An Empirical Study of the Relationship Among Job Satisfaction, Organizational Commitment and Turnover Intention. International Review of Management and Marketing, 1(3), 43–53. www.econjournals.com
Azhar, M. E., Nurdin, D. U., & Siswadi, Y. (2020). “Pengaruh Disiplin Kerja dan Kompensasi Terhadap Kepuasan Kerja Karyawan Pengaruh Disiplin Kerja dan Kompensasi Terhadap Kepuasan Kerja Karyawan PT Mitra Abadi Setiacargo - Medan.” Jurnal Humaniora, 4(1), 46–60
Hilmawan, I. (2022). Pengaruh Fasilitas Kerja, Komunikasi Interpersonal Dan Disiplin Kerja Terhadap Kinerja Karyawan Pada Pt. Pandji Waringin Malimping Lebak-Banten. Jurnal Rekaman, 6(2), 161–168.
Iis, E. Y., & Yanita. (2021). Peran Motivasi Kerja Dan Kepuasan Kerja Dalam Memediasi Pengaruh Budaya Organisasi Terhadap Kinerja Karyawan Pada PT Bank Aceh Syariah Cabang Bireuen. Jurnal Ekonomi Manajemen Dan Bisnis, 22(1), 85–96.
Karlina, D. (2018). Hubungan Komunikasi Interpersonal, Disiplin Kerja Dan Lingkungan Kerja Terhadap Kinerja Pegawai Kantor Pusat LPP TVRI. JENIUS (Jurnal Ilmiah Manajemen Sumber Daya Manusia), 1(2), 78–97. https://doi.org/10.32493/jjsdm.v1i2.922
Downloads
Published
2023-08-01
How to Cite
Resya Apriansyah, M. ., & Salim, A. . (2023). Influence Interpersonal Communication and Discipline Work Against Employee Performance with Satisfaction Work As Intervening Variables at Pt. Permodalan Nasional Madani Sukabumi Branch. Greenation International Journal of Economics and Accounting, 1(2), 107–116. https://doi.org/10.38035/gijea.v1i2.63
Issue
Section
Articles
License
Copyright (c) 2023 M Resya Apriansyah, Agus Salim
This work is licensed under a Creative Commons Attribution 4.0 International License.
Copyright :
Authors who publish their manuscripts in this journal agree to the following conditions:
- Copyright in each article belongs to the author.
- The author acknowledges that the GIJEA has the right to be the first to publish under a Creative Commons Attribution 4.0 International license (Attribution 4.0 International CC BY 4.0).
- Authors can submit articles separately, arrange the non-exclusive distribution of manuscripts that have been published in this journal to other versions (for example, sent to the author's institutional repository, publication in a book, etc.), by acknowledging that the manuscript has been published for the first time at GIJEA.
