The Influence of Digital Transformation and Organizational Agility on Business Performance Mediated by Product Innovation
DOI:
https://doi.org/10.38035/gijea.v3i4.650Keywords:
Digital Transformation, Organizational Agility, Product Innovation, Business PerfromanceAbstract
Objective: This study aims to analyze the influence of digital transformation, organizational agility, and knowledge management on the business performance of culinary Micro, Small, and Medium Enterprises (MSMEs) in Bekasi City, with product innovation as a mediating variable, and to identify strategies for maintaining the sustainability of traditional culinary arts amidst competition from foreign food.
Research Method: This study used a quantitative approach with a survey design. Data were collected through questionnaires distributed to culinary MSMEs in Bekasi City, selected due to the significant growth of its culinary sector. Data analysis was conducted using statistical methods using Structural Equation Modeling (PLS-SEM), including validity and reliability tests, and path analysis to test the direct and mediation hypotheses.
Results: The results indicate that digital transformation and organizational agility have a positive and significant effect on the business performance of culinary MSMEs. Product innovation is proven to mediate the relationship between these three independent variables and business performance, strengthening the competitiveness of MSMEs in the face of globalization trends.
Research Implications and Limitations: The practical implications of this research are the need for culinary MSMEs to adopt digital technology and increase organizational agility to support product innovation relevant to the modern market. Theoretical implications include strengthening the dynamic capability theory in the context of culinary MSMEs. Limitations of the research include its focus on Bekasi City, requiring adjustments to generalizations to other regions, and the limited availability of secondary data that may affect the depth of the analysis.
Originality: This research provides an original contribution by integrating digital transformation and organizational agility into a single model mediated by product innovation, specifically in the context of culinary MSMEs in Bekasi City. This research also highlights the revitalization of traditional culinary arts in response to shifting consumer preferences due to globalization.
References
AlTaweel, I. R. S., & Al-Hawary, S. I. S. (2021). The Mediating Role of Innovation Capability on the Relationship between Strategic Agility and Organizational Performance. Sustainability. https://api.semanticscholar.org/CorpusID:235998538
Atuahene-Gima, K. (2005). Resolving the Capability–Rigidity Paradox in New Product Innovation. Journal of Marketing, 69, 61–83. https://api.semanticscholar.org/CorpusID:167673700
Bekasi, D. U. K. (2024). Dinas Koperasi, Usaha Kecil dan Menengah Kota Bekasi. Dinas Koperasi UKM Kota Bekasi. https://dkukm.bekasikota.go.id/
BRIN. (2024). BRIN Garap Teknologi Food Computing Guna Lestarikan Kuliner Nusantara. BRIN. https://www.brin.go.id/news/121186/brin-kembangkan-teknologi-food-computing-guna-lestarikan-kuliner-nusantara
Calantone, R., Cavusgil, S. T., & Zhao, Y. (2002). Learning orientation, firm innovation capability, and firm performance. Industrial Marketing Management, 31(6), 515–524. https://doi.org/http://dx.doi.org/10.1016/S0019-8501(01)00203-6
Chin, W. W. (1998). The partial least squares approach for structural equation modeling (In George). Modern Methods for Business Research, Lawrence Erlbaum Associates.
Doz, Y. L., & Kosonen, M. (2010). Embedding Strategic Agility: A Leadership Agenda for Accelerating Business Model Renewal. Long Range Planning, 4(s 2-3), 370–382. https://doi.org/http://dx.doi.org/10.1016/j.lrp.2009.07.006
Effendy, D. S., Muchtar, F., Bahar, H., Tossepu, R., Namrin1, N., Aremanit, N. N., Ainun, N. H., Apriyani, D., Lisnawati, Zamzam, & Kalisi, H. (2024). Edukasi Pola Makan Sehat: Kurangi Konsumsi Makanan Cepat Saji untuk Hidup Lebih Sehat. Mestaka, 3(6). https://doi.org/10.58184/mestaka.v3i6.516
Faizi, F., Wulandana, N., Alya, A., & Lombu, A. (2022). DAMPAK PANDEMI COVID-19 TERHADAP UMKM DI INDONESIA. JURNAL LENTERA BISNIS, 11, 137. https://doi.org/10.34127/jrlab.v11i2.510
Ferreras-Méndez, J. L., Olmos-Peñuela, J., Salas-Vallina, A., & Alegre, J. (2021). Entrepreneurial orientation and new product development performance in SMEs: The mediating role of business model innovation. Technovation, 108, 102325. https://doi.org/https://doi.org/10.1016/j.technovation.2021.102325
Hair, J.F. Jr, Hult, G.T.M., Ringle, C. and Sarstedt, M. (2017). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM) (2nd ed.). Sage Publication, Los Angeles, CA.
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2014). Multivariate Data Analysis (7th ed.). Pearson.
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2017). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). Sage.
Hills, G. E., Hultman, C. M., & Miles, M. P. (2008). The evolution and development of entrepreneurial marketing. Journal of Small Business Management, 46(1), 99–112. https://doi.org/https://doi.org/10.1111/j.1540-627X.2007.00234.x
Jabar, B. S. D. (2024). Pertumbuhan Ekonomi Jawa Barat Sepanjang Tahun 2023 Menunjukkan Kinerja Positif. Open Data Jabar. https://opendata.jabarprov.go.id/en/infographic/pertumbuhan-ekonomi-jawa-barat-sepanjang-tahun-2023-menunjukkan-kinerja-positif
Kumar, A. (2016). Redefined and Importance of Organizational Culture. Global Journal of Management and Business Research: A Administration and Management, 16(4). chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/https://globaljournals.org/GJMBR_Volume16/3-Redefined-and-Importance.pdf?utm_source=chatgpt.com
Llanos, C. M. F., Roldán, J. L., & Leal-Rodríguez, A. L. (2016). An explanatory and predictive model for organizational agility. Journal of Business Research, 69(10), 4624–4631. https://doi.org/http://dx.doi.org/10.1016/j.jbusres.2016.04.014
Lukas, B. A., & Ferrell, O. C. (2000). The Effect of Market Orientation on Product Innovation. Journal of the Academy of Marketing Science, 28(2). https://doi.org/http://dx.doi.org/10.1177/0092070300282005
Makarim, F. R. (2024). Apa Itu Fomo? Ini Pengertian, Gejala, dan Dampaknya. Halodoc. https://www.halodoc.com/artikel/apa-itu-fomo-ini-pengertian-gejala-dan-dampaknya?srsltid=AfmBOorUQZG4_nhl-r2lasvQ5QInCmKLmn2dRNHIwUvRs9ChpbefA_6_
Malahim, W. S. A. (2024). The Impact of Digital Transformation on Business Performance in the Social Security Institution: The Mediating Role of Green Innovation. International Journal of Religion. https://api.semanticscholar.org/CorpusID:272746879
Merín-Rodrigáñez, J., Dasí, À., & Alegre, J. (2024). Digital transformation and firm performance in innovative SMEs: The mediating role of business model innovation. Technovation. https://api.semanticscholar.org/CorpusID:269679184
Mushtaq, N., Hussain, F., Dad, A., Rehman, S. U., & Waseem, M. (2023). Digital Transformation and Its Impact on Business Performance in SMEs of Pakistan: An Empirical Study. The Asian Bulletin of Big Data Management, 3(2). https://doi.org/https://doi.org/10.62019/abbdm.v3i2.92
Nurmala, Sinari, T., Lilianti, E., Jusmany, Emilda, Arifin, A., & Novalia, N. (2022). Usaha Kuliner Sebagai Penggerak UMKM Pada Masa Pandemi Covid 19. Aksi Kepada Masyarakat, 3(1). https://ejournal.stebisigm.ac.id/index.php/AKM/article/download/458/250/
Oswaldo, I. G. (2025). UMKM Sumbang 61% PDB, Kini Didorong Lebih Inklusif & Kompetitif. Detikfinance. https://finance.detik.com/berita-ekonomi-bisnis/d-8021508/umkm-sumbang-61-pdb-kini-didorong-lebih-inklusif-kompetitif
Overby, E., Bharadwaj, A. S., & Sambamurthy, V. (2006). Enterprise Agility and the Enabling Role of Information Technology. European Journal of Information Systems, 15(2), 120–131. https://doi.org/http://dx.doi.org/10.1057/palgrave.ejis.3000600
Persada, A. R., Mulyadi, H., Mahri, A. J. W., & Furqon, C. (2025). Digital Transformation and Business Incubation on SME Performance in Indonesia. Jurnal Ilmiah Manajemen Kesatuan. https://api.semanticscholar.org/CorpusID:279908522
Prajogo, D. I., & Ahmed, P. K. (2006). Relationships between Innovation Stimulus, Innovation Capacity, and Innovation Performance. R&D Management, 36(5), 499–515. https://doi.org/https://dx.doi.org/10.1111/j.1467-9310.2006.00450.x
Puriwat, W., & Hoonsopon, D. (2021). Cultivating product innovation performance through creativity: the impact of organizational agility and flexibility under technological turbulence. Journal of Manufacturing Technology Management. https://api.semanticscholar.org/CorpusID:233654823
Schneider, M. H. G., & Kanbach, D. K. (2023). Digital, Faster, Better? How Digital Transformation Relates to BMI and New Product Development. Academy of Management Proceedings. https://api.semanticscholar.org/CorpusID:260144896
Sekaran, Uma., & Bougie, R. (2016). Research Methods for Business: A Skill-Building Approach (7th Ed). United Kingdom: Wiley.
Sharma, L., & Rana, R. (2025). Modernization Transforming Traditional Food and Eating Habits. International Journal Of Innovative Research In Technology - IJIRT, 11(12), 6894–6900. https://ijirt.org/publishedpaper/IJIRT179231_PAPER.pdf
Sujai, M. (2014). Pengaruh Konversi Lahan Terhadap Produksi Pertanian. Direktorat Jenderal Strategi Ekonomi Dan Fiskal - Kementrian Keuangan Republik Indonesia. https://fiskal.kemenkeu.go.id/kajian/2014/12/31/133159478508722-pengaruh-konversi-lahan-terhadap-produksi-pertanian
Tallon, P. P., & Pinsonneault, A. (2011). Competing Perspectives on the Link Between Strategic Information Technology Alignment and Organizational Agility: Insights From a Mediation Model. MIS Quarterly, 35(2), 463–486. https://doi.org/http://dx.doi.org/10.2307/23044052
Teece, D. J. (2018). Business models and dynamic capabilities. Long Range Planning, 51(1), 40–49. https://doi.org/https://doi.org/10.1016/j.lrp.2017.06.007
Teece, D. J., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic Management Journal, 18(7), 509–533. https://doi.org/10.1002/(sici)1097-0266(199708)18:7<509::aid-smj882>3.0.co;2-z
Verhoef, P. C., Broekhuizen, T. L. J., Bart, Y., Bhattacharya, A., Dong, J. Q., Fabian, N. E., & Haenlein, M. (2021). Digital transformation: A multidisciplinary reflection and research agenda. Journal of Business Research. https://api.semanticscholar.org/CorpusID:211424645
Vial, G. (2019). Understanding digital transformation: A review and a research agenda. The Journal of Strategic Information Systems, 28(2), 118–144. https://doi.org/https://doi.org/10.1016/j.jsis.2019.01.003
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Bintang Narpati, Asep Hermawan, Deasy Aseanty

This work is licensed under a Creative Commons Attribution 4.0 International License.
Copyright :
Authors who publish their manuscripts in this journal agree to the following conditions:
- Copyright in each article belongs to the author.
- The author acknowledges that the GIJEA has the right to be the first to publish under a Creative Commons Attribution 4.0 International license (Attribution 4.0 International CC BY 4.0).
- Authors can submit articles separately, arrange the non-exclusive distribution of manuscripts that have been published in this journal to other versions (for example, sent to the author's institutional repository, publication in a book, etc.), by acknowledging that the manuscript has been published for the first time at GIJEA.























