Enhancing Organizational Commitment through Organizational Climate Strengthening, Self Efficacy and Job Satisfaction Program (An Empirical Study of Permanent Employees in Multifinance Industry In Jakarta)
DOI:
https://doi.org/10.38035/gijea.v3i4.697Keywords:
Organizational Climate, Self-Efficacy, Job Satisfaction, Organizational CommitmentAbstract
This study aims to formulate effective strategies for enhancing employee organizational commitment through organizational climate, self-efficacy, and job satisfaction. The population consisted of 1,294 permanent staff-level employees working in multifinance companies in Jakarta. A proportional random sampling technique was applied using Slovin’s formula with a 5% margin of error, resulting in a sample of 248 respondents. A mixed-methods approach was employed, combining quantitative analysis using path analysis with qualitative analysis through expert judgment to develop strategic recommendations. The quantitative findings indicate that organizational climate, self-efficacy, and job satisfaction have direct, positive, and significant effects on organizational commitment. In addition, organizational climate and self-efficacy exert indirect positive effects on organizational commitment through job satisfaction as a mediating variable, although the direct effects are stronger than the indirect ones. Qualitative findings support the quantitative results, emphasizing the role of leadership support, employee capability development, and career growth opportunities. This study provides practical recommendations for companies to design effective human resource interventions aimed at strengthening organizational commitment and enhancing workforce sustainability within the multifinance industry.
References
Allen, N. J., & Meyer, J. P. (2018). Commitment in the workplace: Theory, research, and application. Psychology Press.
Arikunto, S. (2020). Prosedur penelitian: Suatu pendekatan praktik (17th ed.). Rineka Cipta.
Atrizka, D., Andriki, E., Melisa, M., & Natasya, N. (2021). Efek kepuasan kerja dalam mempengaruhi komitmen organisasi karyawan. Jurnal Ilmiah Psikologi, 9(4), 811–819.
Azhari, A., Yusniar, Y., & Chadafi, M. F. (2022). The effect of self-efficacy, organizational climate, and quality of work life on job satisfaction and employee performance. Among Makarti, 15(1), 1–15.
Bagis Fatmah, Diana Lana, Darmawan Akhmad, & Rahmawati, D. V. (2021). The effect of job satisfaction, organizational culture, and work stress on organizational commitment of civil servants. International Journal of Economics, Business and Accounting Research, 5(3), 1935–1943.
Bandura, A. (1997). Self-efficacy: The exercise of control. W. H. Freeman.
Baron, R. A., & Byrne, D. (2003). Social psychology (11th ed.). Allyn & Bacon.
Cerci, P., & Dumludag, D. (2019). Job satisfaction as a positive emotional state. Journal of Business Research, 102, 123–130.
Clarissa, C., & Edalmen, E. (2022). Pengaruh efikasi diri, keterlibatan kerja, dan kepuasan kerja terhadap komitmen karyawan. Jurnal Kewirausahaan, 5(3), 123–135.
Colquitt, J. A., Lepine, J. A., & Wesson, M. J. (2011). Organizational behavior: Improving performance and commitment in the workplace. McGraw-Hill.
Colquitt, J. A., Lepine, J. A., & Wesson, M. J. (2015). Organizational behavior: Improving performance and commitment in the workplace (6th ed.). McGraw-Hill.
Corsini, R. J. (1994). Encyclopedia of psychology. John Wiley & Sons.
Creswell, J. W. (2017). Research design: Qualitative, quantitative, and mixed methods approaches (5th ed.). SAGE Publications.
Creswell, J. W. (2018). Research design: Qualitative, quantitative, and mixed methods approaches (5th ed.). SAGE Publications.
Darmadi, M. (2020). Penelitian kualitatif. Yayasan Penerbit Muhammad.
Darmawan, D. (2021). Peran budaya organisasi dan efikasi diri terhadap kepuasan kerja karyawan. Jurnal Baruna Horizon, 4(1), 43–53.
Doto, A. B., Timuneno, T., Nursiani, N. P., & Fanggidae, R. (2023). Pengaruh efikasi diri dan pemberdayaan terhadap kepuasan kerja karyawan. GLORY: Jurnal Ekonomi dan Ilmu Sosial, 4(1), 79–91.
Duryadi, M. (2021). Model analisis jalur (path analysis) dalam penelitian terapan. Jurnal Teologi dan Pendidikan Agama, 2(4), 225–243.
Dihaq, R. F., Tentama, F., & Bashori, K. (2022). The influence of work-life balance, job satisfaction, and self-efficacy on organizational commitment. SYCHE: Jurnal Psikologi, 4(1), 16–25.
Elondri. (2020). Pengaruh iklim kerja dan kepuasan kerja terhadap komitmen organisasi. E-Jurnal Apresiasi Ekonomi, 8(3), 442–453.
Estarini, E., Indrawati, C. D. S., & Sawiji, H. (2023). Organizational climate and workload on teacher commitment. Penelitian Manajemen dan Inovasi Riset, 1(5), 1–11.
Firdaus, R. P., Susita, D., & Handaru, A. W. (2022). Pengaruh efikasi diri dan kualitas kehidupan kerja terhadap komitmen organisasi. Jurnal Manajemen dan Bisnis, 10(1), 45–60.
Gibson, J. L., Ivancevich, J. M., Donnelly, J. H., & Konopaske, R. (2006). Organizations: Behavior, structure, processes (13th ed.). McGraw-Hill.
Greenberg, J., & Baron, R. A. (2008). Behavior in organizations (10th ed.). Pearson.
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2021). A primer on partial least squares structural equation modeling (PLS-SEM) (3rd ed.). SAGE Publications.
Ivancevich, J. M. (2016). Organizational behavior and management (10th ed.). McGraw-Hill Education.
Jaya, I. N. A. K., & Netra, I. G. S. K. (2019). The mediating role of job satisfaction on organizational commitment. E-Jurnal Manajemen, 8(7), 4102–4123.
Koys, D. J., & DeCotiis, T. A. (2016). Organizational climate and employee attitudes. Journal of Organizational Behavior, 37(2), 265–284.
Litwin, G. H., & Stringer, R. A. (1968). Motivation and organizational climate. Harvard University Press.
Luthans, F. (2015). Organizational behavior (11th ed.). McGraw-Hill.
Robbins, S. P., & Judge, T. A. (2017). Organizational behavior (17th ed.). Pearson.
Sugiyono. (2020). Metode penelitian kuantitatif, kualitatif, dan R&D. Alfabeta.
Uhl-Bien, M., Schermerhorn, J. R., & Osborn, R. N. (2020). Organizational behavior (6th ed.). John Wiley & Sons.
Wirawan, H. (2016). Manajemen sumber daya manusia. Salemba Empat.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Joko Ariawan, Didik Notosudjonor, Widodo Sunaryo

This work is licensed under a Creative Commons Attribution 4.0 International License.
Copyright :
Authors who publish their manuscripts in this journal agree to the following conditions:
- Copyright in each article belongs to the author.
- The author acknowledges that the GIJEA has the right to be the first to publish under a Creative Commons Attribution 4.0 International license (Attribution 4.0 International CC BY 4.0).
- Authors can submit articles separately, arrange the non-exclusive distribution of manuscripts that have been published in this journal to other versions (for example, sent to the author's institutional repository, publication in a book, etc.), by acknowledging that the manuscript has been published for the first time at GIJEA.























