Determinants Of Satisfaction And Its Implications On Final Semester Economics Faculty Student Loyalty at Private University In DKI Jakarta

Authors

  • Melani Quintania Faculty Student Loyalty At Private University In DKI Jakarta
  • Yudi Yulius Faculty Student Loyalty At Private University In DKI Jakarta
  • Nandan Limakrisma Faculty Student Loyalty At Private University In DKI Jakarta
  • Anoesyirwan Moeins Faculty Student Loyalty At Private University In DKI Jakarta

DOI:

https://doi.org/10.38035/gijea.v1i3.87

Keywords:

Learning Digitalization, Service Quality, Institutional Image, Student Satisfaction, Student Loyalty.

Abstract

The purpose of this research is to determine methods to promote student loyalty at private universities in DKI Jakarta. The research’s goal is to discover and assess the effects of partial and simultaneous digitalization of learning, service quality, institutional image and student satisfaction toward student loyalty at private universities in DKI Jakarta. Another finding from the research's findings is that student satisfaction acts as a full mediating variable in mediating the variables of digitalization of learning, service quality, and institutional image in increasing student loyalty at private universities in the DKI Jakarta area. To increase student loyalty, the research suggests that priority attention be focused on maintaining the high variable of student satisfaction, namely on the dimensions of satisfaction on the curriculum, namely the suitability of the curriculum with the needs of the world of work, the suitability of courses with the concentration of study programs, and the suitability of the curriculum that keeps up with the timescators who are not interested in moving campuses.

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Published

2023-09-03

How to Cite

Quintania, M. ., Yulius, Y. ., Limakrisma, N. ., & Moeins, A. . (2023). Determinants Of Satisfaction And Its Implications On Final Semester Economics Faculty Student Loyalty at Private University In DKI Jakarta. Greenation International Journal of Economics and Accounting (GIJEA), 1(3), 353–361. https://doi.org/10.38035/gijea.v1i3.87

Issue

Vol. 1 No. 3 (2023): (GIJEA) Greenation International Journal of Economics and Accounting (September 2023)

Section

Articles

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