Supply Chain Management Analysis Using the Supply Chain Operations Reference (SCOR) Method in Vehicle Accessories Manufacturing Companies
DOI:
https://doi.org/10.38035/gijes.v3i3.554Keywords:
Performance Measurement, Supply Chain, Supply Chain Operations Reference, Analytical Hierarchy Process, Snorm de boerAbstract
Vehicle accessories manufacturing company is company that produces various kinds of vehicle accessories products. The company does not have a complete supply chain measurement system. This results in not covering all the company's problems so that it is not known where things need improvement. Therefore, there needs to be a method that can analyze the overall performance of the company using the Supply Chain Operations Reference (SCOR) method. The measurement is carried out with several stages, namely identifying the SCOR matrix, verifying the Key Performance Indicator (KPI), weighting using the Analytical Hierarchy Process (AHP) method and calculating Snorm de boer normalization. Based on the research results, the supply chain performance value obtained is 78.48 with the good category. There are several performance indicators that are prioritized for improvement, namely. The accuracy of planning raw material requirements, the accuracy of raw material fulfillment, handling machine and production equipment damage, product quality after the delivery process and the number of complaints from consumers. By making improvements to these indicators, it is hoped that it can help in improving the supply chain performance of the company.
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