Citizenship Behavior in the Workplace: An Exploration of Employee Motives

Authors

  • Kartika Nuradina Universitas Indonesia Membangun, Indonesia, Bandung, Indonesia
  • Aldinel Fikri Universitas Indonesia Membangun, Indonesia, Bandung, Indonesia
  • Diana Harding Universitas Padjadjaran, Indonesia, Bandung, Indonesia

DOI:

https://doi.org/10.38035/gijtm.v2i2.219

Keywords:

Motive, Organizational Citizenship Behavior, Employee

Abstract

This research explores the role of motives in explaining individual involvement in organizational citizenship behavior (OCB). Three motives of citizen behavior were identified: prosocial values (PV), organizational concern (OC), and impression management (IM). Scales that measured these motives and other variables known to covary with OCB were correlated with 5 dimensions of OCB. Questionnaires were administered to 112 employees of Bandung City Municipal Office. Prosocial values exhibited the strongest association with individual-focused OCB, while organizational concern displayed the strongest link with organization-oriented OCB. Each motive independently contributed to explaining variance in OCB. The results emphasize the significance of motives in understanding OCB.

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Published

2024-07-30

How to Cite

Nuradina, K., Fikri, A., & Harding, D. (2024). Citizenship Behavior in the Workplace: An Exploration of Employee Motives. Greenation International Journal of Tourism and Management, 2(2), 118–128. https://doi.org/10.38035/gijtm.v2i2.219

Issue

Vol. 2 No. 2 (2024): (GIJTM) Greenation International Journal of Tourism and Management (June - Agustus 2024)

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Copyright (c) 2024 Kartika Nuradina, Aldinel Fikri, Diana Harding

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