The Effect of Employee Empowerment, Intellectual Intelligence, and Interpersonal Communication on the Performance of Civil Servants

Authors

  • Wildan Sholahudin Al-Ayubi Universitas Swadaya Gunung Jati, Cirebon, Indonesia
  • Muhamad Alwi Universitas Swadaya Gunung Jati, Cirebon, Indonesia

DOI:

https://doi.org/10.38035/gijtm.v4i2.920

Keywords:

Employee Empowerment, Intellectual Intelligence, Interpersonal Communication, Civil Servants Performance

Abstract

This study is motivated by the suboptimal performance of civil servants in delivering public services. The objective of this study is to analyze the effect of employee empowerment, intellectual intelligence, and interpersonal communication on the performance of civil servants. The research object consists of civil servants working in several government agencies in Majalengka Regency. This research employs a quantitative method with data collected through questionnaires distributed to all 60 respondents. Data analysis was conducted using multiple linear regression analysis. The results indicate that employee empowerment has a positive and significant effect on the performance of civil servants. Meanwhile, intellectual intelligence and interpersonal communication do not show a significant partial effect on performance. However, simultaneously, employee empowerment, intellectual intelligence, and interpersonal communication have a significant influence on the performance of civil servants. The study concludes that employee empowerment is the most influential factor in improving civil servant performance, although other variables also contribute collectively.

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Published

2026-06-20

How to Cite

Al-Ayubi, W. S., & Alwi, M. (2026). The Effect of Employee Empowerment, Intellectual Intelligence, and Interpersonal Communication on the Performance of Civil Servants. Greenation International Journal of Tourism and Management, 4(2), 198–205. https://doi.org/10.38035/gijtm.v4i2.920

Issue

Vol. 4 No. 2 (2026): (GIJTM) Greenation International Journal of Tourism and Management (June - August 2026)

Section

Articles

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Copyright (c) 2026 Wildan Sholahudin Al-Ayubi, Muhamad Alwi

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