DWI SEPTIA, Dimas; SUDRARTONO, Tiris. Service Quality from the Service User’s Perspective: A Qualitative Study on Service Quality at the Bandung Center for Textiles. Greenation International Journal of Tourism and Management, [S. l.], v. 4, n. 3, p. 412–424, 2026. DOI: 10.38035/gijtm.v4i3.1337. Disponível em: https://research.e-greenation.org/GIJTM/article/view/1337. Acesso em: 13 oct. 2026.