NINGSIH, Eka Hartati; ZAHARI, M.; MUFIDAH. The Effect of Facilities and Infrastructure, and Standard Operating Procedures on Public Satisfaction, Mediated By The Quality of Public Services. Greenation International Journal of Tourism and Management, [S. l.], v. 3, n. 4, p. 430–444, 2026. DOI: 10.38035/gijtm.v3i4.712. Disponível em: https://research.e-greenation.org/GIJTM/article/view/712. Acesso em: 10 feb. 2026.