Syawal, Mulyanto, et al. “Can Transformational Leadership, Work-Life Balance, Organizational Commitment, and Job Satisfaction Encourage Civil Servants’ Organizational Citizenship Behavior (OCB)”. Greenation International Journal of Tourism and Management, vol. 1, no. 2, June 2023, pp. 48-62, doi:10.38035/gijtm.v1i2.29.