Dwi Septia D, Sudrartono T. Service Quality from the Service User’s Perspective: A Qualitative Study on Service Quality at the Bandung Center for Textiles. GIJTM [Internet]. 2026 Sep. 17 [cited 2026 Oct. 12];4(3):412-24. Available from: https://research.e-greenation.org/GIJTM/article/view/1337