Greenation International Journal of Tourism and Management
Greenation International Journal of Tourism and Management (GIJTM) from Volume 1 Number 1 of 2023 to Volume 5 Number 2 of 2027 Accredited Sinta Rank 4 according to Accreditation number: 156/C/C3/KPT/2026, April 7rd, 2026. Greenation International Journal of Tourism and Management (GIJTM) is a scientific journal in the field of tourism and management published and managed by Greenation Research under the auspices of the Global Research National Foundation (GREENATION) and Winaya Mukti University (UNWIM) Bandung. This journal aims to disseminate information on research and development results, studies, and critical thinking about tourism and management. It is hoped that this dissemination can be utilized in real practice by relevant stakeholders in identifying and solving problems for tourism development and management purposes. GIJTM is published 4 times a year in March, June, September, and December online using the OJS (Online Journal System) platform. Editors receive scientific papers from researchers, lecturers, and practitioners with the theme of tourism and management studies which are reviewed in a multidisciplinary manner and presented according to the criteria determined by this journal. Manuscripts that meet GIJTM criteria.
Greenation Research & Yayasan Global Resarch National
Copyright : Authors who publish their manuscripts in this journal agree to the following conditions: Copyright in each article belongs to the author. The author acknowledges that the Greenation International Journal of Tourism and Management (GIJTM) has the right to be the first to publish under a Creative Commons Attribution 4.0 International license (Attribution 4.0 International CC BY 4.0). Authors can submit articles separately, arrange the non-exclusive distribution of manuscripts that have been published in this journal to other versions (for example, sent to the author's institutional repository, publication in a book, etc.), by acknowledging that the manuscript has been published for the first time at GIJTM.
Determining Factors of Customer Satisfaction and Repurchase Intention Of Madura Store Customers In Surabaya: The Role of Service Quality and Perceived Value
This study examines the influence of service quality and perceived value on customer satisfaction and loyalty at Madura Stores in Surabaya. Competition in the retail industry, both traditional and modern, is increasingly fierce. The challenge is not simply knowing, liking, and enjoying the store, but also how to maintain repeat purchase intentions among customers at Madura Stores in Surabaya. Data collection was conducted through an online survey distributed using Google Forms, using a structured questionnaire as the instrument. The data collection method used a questionnaire. Data analysis in this study used a structural equation model (SEM) using PLS 3.0. Data collection used a survey and 148 participants were distributed via Google Forms. The results show that service quality and perceived value have a positive and significant effect on customer satisfaction, which in turn significantly impacts customer loyalty.
Copyright (c) 2026 Damis Veri Budianto, Sudarmiatin Sudarmiatin, Heri Pratikto https://creativecommons.org/licenses/by/4.0
The Effect of Knowledge Sharing and Self Efficacy on the Performance of KPPBC TMP B Yogyakarta Employees with Organizational Commitment as a Mediation Variable
This study aims to analyze the effect of knowledge sharing and self efficacy on employee performance through organizational commitment at KPPBC TMP B Yogyakarta. The study was motivated by the decline in service quality reflected in the User Satisfaction Survey (SKPJ), particularly in service speed and officers’ mastery of service materials. This research used a quantitative approach with an explanatory research design. The population consisted of all 135 employees of KPPBC TMP B Yogyakarta. The sampling technique used was a census or saturated sampling method, in which all population members were selected as respondents. Data were collected through questionnaires and analyzed using Structural Equation Modeling – Partial Least Square (SEM-PLS) with SmartPLS version 4. The results showed that knowledge sharing had a positive and significant effect on organizational commitment and employee performance. Self efficacy also had a positive and significant effect on organizational commitment and employee performance. In addition, organizational commitment had a positive and significant effect on employee performance. Furthermore, organizational commitment was proven to mediate the effect of knowledge sharing and self efficacy on employee performance. The managerial implication of this study indicates that organizations need to strengthen the culture of knowledge sharing and improve employees’ self efficacy through mentoring, training, and work experience sharing forums to support employee performance improvement.
Copyright (c) 2026 Triana Candraningrum, Rini Dwiyani Hadiwidjaja, Yanuar Trisnowati https://creativecommons.org/licenses/by/4.0
The Influence of Fintech Payment and Financial Attitude on Financial Management Behavior: The Mediating Role of Self Control Among University Students FEB of Universitas Swadaya Gunung Jati
This study examines the influence of fintech payment and financial attitude on financial management behavior with self-control acting as a mediating variable among university studentss. The rapid development of financial technology has transformed the way individuals conduct financial transactions, particularly through digital payment systems such as e-wallets. This research employs a quantitative method using a survey approach. Data were collected from 387 studentss of the Faculty of Economics and Business at Universitas Swadaya Gunung Jati. The data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS). The results indicate that fintech payment and financial attitude have a positive and significant influence on financial management behavior. Furthermore, self-control plays a significant mediating role in the relationship between fintech payment and financial attitude toward financial management behavior. These findings suggest that although financial technology offers convenience in financial transactions, self-control remains an important factor in supporting responsible financial behavior.
Copyright (c) 2026 Sayyidah Firdaus Bahir, Mayaliza Mayaliza, Benny Dhevyanto https://creativecommons.org/licenses/by/4.0
The Influence of Digital Financial Literacy and E-Payment Adoption on Financial Inclusion with Financial Behavior as a Mediating Variable in Generation Z
The increasing development of digital financial technology has transformed financial access and behavior, particularly among younger generations who are highly engaged with digital financial services. In Indonesia, this transformation is also accompanied by efforts to expand financial inclusion however, challenges remain due to uneven levels of financial literacy across society. This research intends to explore how Digital Financial Literacy and the use of E-Payment systems impact Financial Inclusion, with Financial Behavior acting as a mediating factor for Generation Z. The motivation for this study arises from the noticeable disparity betweens the high rate of financial inclusion (85. 10%) and the low level of financial literacy (49. 68%) observed in Indonesia. A quantitative methodology is employed, using an associative-causal framework and Structural Equations Models (SEM) based on Partial Least Squares (PLS), analyzed through SmartPLS with data from 422 respondents from Generation Z. Findings indicate that Digital Financial Literacy positively and significantly influences both Financial Behavior and Financial Inclusion. While E-Payment Adoption also positively and significantly impacts Financial Inclusion, it does not significantly affect Financial Behavior. Additionally, Financial Behavior does not significantly influence Financial Inclusion, meaning it does not mediate the effectss of the two independent variables on Financial Inclusion. Overall, the findings reveal that digital financial literacy and the adoption of electronic payments play a significant role in enhancing financial inclusion, yet financial behavior does not significantly mediate this connection.
Copyright (c) 2026 Indah Saputri, Mayaliza Mayaliza, Agustina Agustina https://creativecommons.org/licenses/by/4.0
The Effect of Employee Empowerment, Intellectual Intelligence, and Interpersonal Communication on the Performance of Civil Servants
This study is motivated by the suboptimal performance of civil servants in delivering public services. The objective of this study is to analyze the effect of employee empowerment, intellectual intelligence, and interpersonal communication on the performance of civil servants. The research object consists of civil servants working in several government agencies in Majalengka Regency. This research employs a quantitative method with data collected through questionnaires distributed to all 60 respondents. Data analysis was conducted using multiple linear regression analysis. The results indicate that employee empowerment has a positive and significant effect on the performance of civil servants. Meanwhile, intellectual intelligence and interpersonal communication do not show a significant partial effect on performance. However, simultaneously, employee empowerment, intellectual intelligence, and interpersonal communication have a significant influence on the performance of civil servants. The study concludes that employee empowerment is the most influential factor in improving civil servant performance, although other variables also contribute collectively.
Copyright (c) 2026 Wildan Sholahudin Al-Ayubi, Muhamad Alwi https://creativecommons.org/licenses/by/4.0
The Effect of Work Motivation and Work Discipline on Employee Performance
This study was conducted against the background of fluctuating employee performance and service quality challenges in the competitive culinary industry, specifically at Sate Taichan Kopi Nama Cirebon. The objective of this research was to examine and analyze the effect of work motivation and work discipline on employee performance, both partially and simultaneously. The research object consisted of employees working at Sate Taichan Kopi Nama Cirebon. This study employed a quantitative causal research method with a survey approach. The sample included 80 employees selected from a population of 100 using the Slovin formula. Data were collected through structured questionnaires and analyzed using multiple linear regression with statistical software. The results of the study showed that work motivation has a positive and significant effect on employee performance, indicating that psychological encouragement and recognition play an important role in improving work outcomes. Work discipline also demonstrated a positive and significant effect, emphasizing that compliance with work rules, standards, and operational procedures supports consistent performance. Simultaneously, work motivation and work discipline were found to significantly influence employee performance. The study concludes that strengthening motivation and enforcing effective work discipline are essential strategies for improving employee performance and maintaining business sustainability in the culinary sector.
Copyright (c) 2026 Steven Julianto, Editya Nurdiana https://creativecommons.org/licenses/by/4.0
The Role of Brand Image in Mediating the Effects of Price and Product Quality on Purchase Decisions
This study was conducted based on the increasing competition in the motorcycle industry, where companies are required to understand factors influencing consumer purchase decisions. The research object is consumers of Honda motorcycles at Alseda Motor Dealer, Indramayu. This study aims to analyze the effect of price and product quality on purchase decisions, with brand image as a mediating variable. A quantitative research method was applied using a survey approach. Data were collected from 100 respondents through questionnaires and analyzed using the Structural Equation Modeling approach with Partial Least Squares. The results show that price, product quality, and brand image have a positive and significant effect on purchase decisions. Furthermore, brand image significantly mediates the influence of price and product quality on purchase decisions. These findings indicate that competitive pricing and high product quality can strengthen brand image, which in turn enhances consumer purchase decisions. The study concludes that brand image plays an important strategic role in strengthening the impact of marketing factors on consumer decision-making and can be used as a reference for developing more effective marketing strategies.
Copyright (c) 2026 Yolla Quaisyah Nias, Misbak Misbak, Keke Shabrina Nurmalitasari https://creativecommons.org/licenses/by/4.0
Analysis of Sustainability Report Disclosure and Company Size on Financial Performance in State-Owned Enterprises (BUMN) Listed on the Indonesia Stock Exchange (IDX) for The Years 2020-2024
This study aims to analyze the influence of Sustainability Report (SR) disclosure and Company Size on Financial Performance in State-Owned Enterprises (BUMN) listed on the Indonesia Stock Exchange (IDX) for the period 2020–2024. Using a quantitative approach with multiple linear regression analysis, this study examined 15 BUMN companies over five years (75 observations). The findings reveal that SR disclosure has a significant but negative effect on Net Profit Margin (NPM), with a coefficient of -73.421 (p = 0.008), suggesting that sustainability reporting initiatives impose short-term financial costs before generating long-term benefits. Conversely, Company Size does not have a significant effect on financial performance (p = 0.754). While the model demonstrates simultaneous significance (F-test, p = 0.027), the Adjusted R² value of 0.070 indicates that only 7% of variation in financial performance is explained by these two variables, highlighting the need for more comprehensive model specification. This research contributes to the sustainability accounting literature by presenting empirical evidence that challenges the assumption that sustainability disclosure automatically enhances short-term profitability, particularly in the context of state-owned enterprises facing dual mandates of profit generation and public service delivery. Future research should extend the model using panel data methods (Fixed Effects or Random Effects models), incorporate additional variables such as corporate governance indicators and financial structure measures, and examine sector-specific and long-term effects of sustainability disclosure.
Copyright (c) 2026 Dinaroh Dinaroh, Maiyaliza Maiyaliza https://creativecommons.org/licenses/by/4.0
The Influence of Hajj Repayment Savings Programs and Trust on Hajj Fee Payment Decisions (A Study on Leaders at PT. Arminareka Perdana)
This study aims to analyze the influence of the Hajj Repayment Savings Program and the level of Trust on Hajj Fee Payment Decisions among Leaders at PT. Arminareka Perdana. The background of this research is the phenomenon of long Hajj waiting lists in Indonesia, which necessitates mature financial planning strategies; however, fluctuations in payment commitment at the Leader level persist. This research employs a quantitative associative approach, involving 100 respondents selected through purposive sampling. Data analysis was conducted using Multiple Linear Regression via SPSS software. The results show that, simultaneously, the Hajj Repayment Savings Program and Trust significantly influence Payment Decisions, contributing 17.8%. However, partial t-test results reveal contrasting findings: the Trust variable has a positive and significant effect (Sig. 0.000), while the Hajj Repayment Savings Program does not have a significant individual effect (Sig. 0.445). This indicates that for Leaders, trust in the company's integrity and credibility is the primary driver in financial decision-making compared to the technical savings facilities provided. The research model met normality assumptions through histogram and P-P Plot tests. This study suggests that Hajj travel organizers should focus more on strengthening transparency and relational bonds with partners to increase Hajj fee repayment commitments.
Copyright (c) 2026 Wiwi Sobarsari, Achmad Jaelani, Atik Budi Paryanti https://creativecommons.org/licenses/by/4.0
Evaluation of the Airport Operational Performance Assessment System: Integration of Balanced Scorecard, AHP, and OMAX in the Halim Perdanakusumah Operations Services Division
This study aims to evaluate the operational performance appraisal system in the Perdanakusumah International Airport Operations Service Division and to analyze the integration of the Balanced Scorecard, Analytic Hierarchy Process, and Objective Matrix methods as a strategic performance evaluation model. The research employs a qualitative descriptive approach through observation, documentation studies, and analysis of operational performance indicators. The findings indicate that the existing appraisal system remains largely dominated by supervisor subjectivity, administrative indicators, and periodic manual evaluations that do not support real-time operational performance monitoring. The study identifies gaps in terms of transparency, strategic relevance, and the effectiveness of operational performance measurement. To address these issues, this research proposes an integrated model combining the Balanced Scorecard, AHP, and OMAX to enhance assessment objectivity, KPI prioritization, and operational performance monitoring. This integrated model enables the organization to align individual performance with airport strategic targets, improve monitoring accuracy, and support the development of a digital-based performance management system. This study contributes to the advancement of strategic performance management systems within the airport operational service sector.
Copyright (c) 2026 Danang Brahmantyo S, Susetya Nugroho, Cedaryana Cedaryana https://creativecommons.org/licenses/by/4.0
The Effect of Communication Quality, Organizational Culture, And Team Performance on Employee Work Productivity (Case Study: Trusmi Group)
Employee productivity is a critical indicator in determining an organization's success in achieving its strategic objectives, particularly in an increasingly competitive business landscape. Productivity is influenced not only by individual capabilities but also by organizational factors such as communication quality, organizational culture, and team performance. This study aims to analyze the influence of communication quality, organizational culture, and team performance on employee productivity at Trusmi Group. This research employs a quantitative approach with an associative method. Data were obtained through the distribution of questionnaires to Trusmi Group employees as the research respondents. Data analysis was conducted using multiple linear regression to determine the partial and simultaneous effects between variables. The results are expected to contribute to the management of Trusmi Group in formulating strategies to enhance productivity through strengthened internal communication, the development of a positive organizational culture, and the optimization of teamwork. Furthermore, this study is expected to serve as a reference for future research and for other organizations in managing internal factors that affect employee productivity.
Copyright (c) 2026 Alisya Azzahra, Editya Nurdiana https://creativecommons.org/licenses/by/4.0
The Influence of Job Stress on Employee Performance with Employee Engagement as a Mediating Variable at the Baitul Tanwil Muhammadiyah Islamic Savings and Loans and Financing Cooperative (KSPPS BTM) of West Sumatra
This study focuses on explaining and examining the influence of job stress on employee performance, with employee engagement serving as a mediating variable at KSPPS BTM West Sumatra. In this research, the primary emphasis particularly regarding theoretical framework and data analysis is placed on evaluating employee performance as the dependent variable (Variable Y) to better understand how psychological dynamics in the workplace affect the effectiveness of achieved work outcomes. This study focuses specifically on permanent employees within the operational units across KSPPS BTM West Sumatra to capture the direct impact of operational workloads on performance. This quantitative study analyzes data using Structural Equation Modeling (SEM) via SmartPLS. The results of the data analysis demonstrate that job stress exerts a statistically significant negative impact on job performance achievement, while Employee Engagement actively functions as a vital mediating variable that bridges this relationship.
Copyright (c) 2026 Rangga Wahyulis, Chichi Andriani https://creativecommons.org/licenses/by/4.0
Perceived Leadership Communication, Interpersonal Justice, and Job Performance: The Mediating Role of Trust in Leader
The variable order fulfillment accuracy of an iron and steel industry illustrates the difficulties in sustaining employee performance under a challenging work environment. This study, grounded in social exchange theory, investigates the impact of perceived leadership communication and interpersonal justice on work performance, with trust in the leader serving as a mediating variable. A quantitative methodology was utilized, employing census sampling with a cohort of 150 employees. Data were examined utilizing structural equation modeling. The findings demonstrate that perceived leadership communication substantially influences work performance and trust in the leader. Trust in leadership significantly influences work performance and mediates the link between perceived leadership communication and job performance. Nonetheless, interpersonal justice does not substantially influence work performance or trust in leadership, whether directly or indirectly. The findings indicate that effective leadership communication cultivates employee trust, thereby improving work performance. Consequently, firms want to enhance leadership communication strategies to foster trust and elevate employee performance inside the manufacturing industry.
Copyright (c) 2026 Mise Audina, Asep Gunawan, Risdianto Risdianto https://creativecommons.org/licenses/by/4.0
The Influence of Human Resource Competence and Organizational Commitment on The Performance of International Cooperation Projects (A Study at The Directorate General of Advanced Healthcare, Ministry of Health of The Republic of Indonesia)
International cooperation projects funded by multilateral development institutions such as the Islamic Development Bank, World Bank, and Asian Development Bank require high standards of accountability, compliance, and performance. In the Indonesian health sector, the implementation of foreign funded projects faces various challenges, including differences in budget absorption rates, administrative complexity, and human resource turnover. These conditions indicate that project success is not determined solely by funding availability and governance systems but is also influenced by the quality of human resources involved in project implementation. This study aims to analyze the effect of Human Resource Competence and Organizational Commitment on the performance of international cooperation projects at the Directorate General of Advanced Healthcare, Ministry of Health of the Republic of Indonesia. A quantitative research approach was employed using a survey method. Data were collected from 75 respondents who were directly involved in the management of international cooperation projects through purposive sampling. The data were analyzed using multiple linear regression with the assistance of IBM SPSS Statistics 27. The findings reveal that Human Resource Competence has a positive and significant effect on Project Performance, indicating that technical, managerial, and behavioral competencies contribute substantially to project effectiveness. Organizational Commitment demonstrates a positive but statistically insignificant partial effect on Project Performance. However, Human Resource Competence and Organizational Commitment simultaneously have a significant influence on Project Performance. The study highlights the strategic importance of competency development in improving project outcomes, compliance with donor requirements, and organizational effectiveness. The findings provide practical implications for policymakers and project managers in strengthening human resource capacity through training, certification, knowledge transfer, and continuous professional development to enhance the success of international cooperation projects.
Copyright (c) 2026 Cep Rian Sugianto, Nurul Hermina https://creativecommons.org/licenses/by/4.0
Challenges in Land Use Permits in Developing Tourism Areas in Rote Ndao Regency
This study aims to evaluate the policy of publishing the Suitability of Spatial Utilization Activities in the developing tourism area in Rote Ndao Regency and identify the challenges faced. The study uses a descriptive qualitative approach through in-depth interviews, observations, and document studies. The analysis is carried out using William N. Dunn's Policy Evaluation Theory which includes indicators of effectiveness, efficiency, adequacy, equity, responsiveness and accuracy. The results show that the policy for issuing the Suitability of Spatial Utilization Activities has not fully answered the purpose of the policy, namely in facilitating the licensing process in accordance with spatial utilization, in this case the ease of the licensing process in accordance with the direction of spatial utilization and the development of sustainable tourism activities in Rote Ndao Regency. The main obstacles faced include the unavailability of Spatial Detailed Plan documents in the area which are integrated with the Online Single Submission system, regulatory limitations related to the utilization of coastal border areas to support tourism activities and the lack of optimal control and supervision activities after the issuance of permits, although the existence of tourism activities has had a positive impact on economic growth. This study recommends accelerating the preparation of Detailed Spatial Planning and Zoning Regulations in tourism areas, increasing human resource capacity, increasing coordination, synergy and data integration to realize sustainable spatial utilization and create a conducive climate for investment activities.
Copyright (c) 2026 Ade Pratiwi Hamid Koso, Ixora Lundia Suwaryono https://creativecommons.org/licenses/by/4.0
Customer Experience and Customer Engagement as Predictors of Customer Loyalty at Local Coffee Shops
The local coffee shop industry is experiencing rapid growth, which has led to increased competition in retaining customer loyalty. Under these conditions, the ability to create positive customer experiences and foster customer engagement has become a critical factor in strengthening long-term relationships with customers. However, most previous studies have examined customer experience or customer engagement separately, while research integrating both variables as direct predictors of customer loyalty in the context of local coffee shops remains relatively limited. This study aims to analyze the influence of customer experience and customer engagement on customer loyalty at local coffee shops. This study employs a quantitative approach using a survey method involving 106 consumers of local coffee shops in Jambi City, selected through purposive sampling. Data analysis was conducted using multiple linear regression with the aid of SPSS 25.0. The results indicate that customer experience and customer engagement have a positive and significant effect on customer loyalty, both partially and simultaneously. The novelty of this study lies in the integration of the perspectives of customer experience and customer engagement as factors shaping loyalty in the context of local coffee shops, particularly in regions that have not been extensively studied.
Copyright (c) 2026 Akhmad Irwansyah Siregar https://creativecommons.org/licenses/by/4.0
Tax Management and Deferred Tax Liabilities: Their Impact on Earnings Management
This study aims to examine whether tax management and deferred tax liabilities can influence earnings management in companies in the properties & real estate sector listed on the Indonesia Stock Exchange during the 2018–2022 period. The population for this study consists of companies in the properties & real estate sector listed on the Indonesia Stock Exchange during the 2018–2022 period. The technique used to determine the sample in this study was purposive sampling. This study yielded a sample of 90 data points from 18 companies in the property and real estate sector over a 5-year period. The methods used in this study included descriptive statistical analysis, selection of a panel data regression model, testing of classical assumptions, multiple linear regression analysis, and hypothesis testing. The data required for this study consisted of secondary data in the form of financial statements available on the companies’ websites. Data analysis was conducted using Eviews version 13. The results of this study indicate that (1) tax management has a negative effect on earnings management, and (2) deferred tax expenses have a positive effect on earnings management.
Copyright (c) 2026 Tutty Nuryati, Uswatun Khasanah https://creativecommons.org/licenses/by/4.0
Facilitation of Preparatory Activities For The National Strategic Program of Koperasi Desa Merah Putih In Rambah Village, Tanah Tumbuh District
The National Strategic Program Koperasi Desa Merah Putih (KDMP) represents one of the Indonesian government’s strategic initiatives to strengthen rural economies by promoting independent, productive, and sustainable cooperative institutions. Rambah Village, located in Tanah Tumbuh District, possesses considerable community resources and development potential. However, the village continues to face several challenges, including limited institutional preparedness, inadequate administrative capacity, and low levels of community participation in the establishment and management of village cooperatives. These challenges highlight the need for facilitation activities as an essential preliminary step toward supporting the implementation of the national program. This final project aimed to facilitate the preparatory process for the National Strategic Program for KDMP in Rambah Village through administrative assistance, program socialization, and capacity building for community members and village officials in cooperative governance. The study employed a qualitative approach using field observations, semi-structured interviews, community outreach activities, focus group discussions, and technical assistance in preparing the administrative documents required for cooperative establishment. The findings indicate that the facilitation activities significantly improved community understanding of the role and benefits of village cooperatives, increased community participation in the program preparation process, and assisted the village government in fulfilling the administrative requirements for cooperative establishment. Furthermore, stronger coordination between community members and village authorities emerged as a key enabling factor in enhancing institutional readiness for implementing the National Strategic Program for KDMP in Rambah Village. In conclusion, the facilitation process provides an important foundation for establishing a sustainable village cooperative capable of improving community welfare while strengthening the local rural economy. The findings also suggest that participatory facilitation and institutional capacity building play a critical role in supporting the successful implementation of government-led rural cooperative development programs.
Copyright (c) 2026 Wahyu Aldino, Teti Marlina, Astuti Prihatiningsih https://creativecommons.org/licenses/by/4.0
Testing the SEM-PLS Analysis Workflow on a Model of Employee Performance Determinants in the Forestry Sector: Employee Resilience as an Intervening Variable A Methodological Article Based on Simulation Data, Prepared for a Survey of Industrial Forest Plan
The forestry sector is a strategic sector in Indonesia characterized by high-risk work, remote locations, dependence on natural conditions, and demands for both physical and psychological resilience from employees. These conditions create an opportunity for employee resilience to serve as an intervening variable between organizational determinants—specifically transformational leadership, organizational support, and workload—and employee performance. This article aims to comprehensively demonstrate the model testing process using component-based Structural Equation Modeling (specifically, standardized regression as an approximation of PLS Path Modeling), while also presenting a methodologically developed research instrument and a field survey plan ready for implementation. As actual field data was unavailable during the article's preparation, all numerical results (n = 220) are derived from mathematically generated simulation data; the data structure is consistent with the hypothesized relationships (H1–H7) and reflects a demographic profile typical of the forestry sector based on secondary literature. The simulation results demonstrate that the analysis workflow—ranging from validity and reliability testing and path coefficient analysis to the Sobel test and Variance Accounted For (VAF) calculation—can be executed consistently, yielding relationship patterns that align with theoretical expectations: transformational leadership (β = 0.261) and organizational support (β = 0.284) positively influence employee resilience, whereas workload has a negative influence (β = -0.321); furthermore, employee resilience positively influences employee performance (β = 0.357) and mediates the effects of the three aforementioned determinants (VAF 36.9%–52.9%). As these figures are based on simulation, they do not represent the actual conditions of Industrial Forest Plantation (HTI) employees and cannot serve as a basis for policy decisions or empirical claims. The article's primary contribution lies in the validated, consistent analysis pipeline, alongside the research instrument and survey plan detailed in the supplementary documentation, which are ready for use in primary data collection for future research.
Copyright (c) 2026 Dzulqarnain Dzulqarnain, Hendra Kurniawan, Deni Firmansyah https://creativecommons.org/licenses/by/4.0
The Influence of Social Media Marketing, Brand Authenticity, and Personalization Capability on Digital Brand Loyalty of E-Commerce Users
This research aims to examine the impact of Social Media Marketing, Brand Authenticity and Personalization Capability on Digital Brand Loyalty of e-commerce customers. The research was quantitative in nature employing survey technique to the consumers of e-commerce platforms as respondents. The sampling technique used is purposive sampling. The data were collected by disseminating the online questionnaire through Google Forms. Multiple linear regression was used for data analysis after checking the validity and reliability of all study tools. The results of the study indicate that Social Media Marketing, Brand Authenticity and Personalization Capability have a positive and significant effect on Digital Brand Loyalty both partially and simultaneously. The value of the coefficient of determination indicates that the three independent variables can explain Digital Brand Loyalty. Of the three factors, Personalization Capability is the most significant factor affecting digital brand loyalty. The study findings show that the company’s ability to build communication through social media, create an authentic brand, and provide a personalized shopping experience are important strategies in increasing customer loyalty on e-commerce platforms.
Copyright (c) 2026 Bekti Setiadi, Yuliani Istiqomah, Anastasia D'Ornay, Hendra, Riesna Apramilda, Andriya Risdwiyanto https://creativecommons.org/licenses/by/4.0
The Effect of Mental Health and Workload Management on Students' Motivation During the Undergraduate Thesis Writing Process: Evidence from the Faculty of Economics and Business, Universitas Padjadjaran
The undergraduate thesis writing process constitutes one of the most challenging phases of higher education, as it requires students to demonstrate not only academic capability but also emotional stability and effective workload management skills. Although previous research has extensively explored the individual effects of mental health or academic workload on students' academic performance, limited empirical studies have investigated the combined influence of these factors on students' motivation throughout the thesis writing process, particularly in the context of Indonesian universities. This study seeks to analyze the impact of mental health and workload management on students' motivation while completing their undergraduate thesis at the Faculty of Economics and Business, Universitas Padjadjaran. Using a quantitative explanatory research design, data were collected through a survey involving 313 undergraduate students who were actively engaged in writing their thesis. Participants were selected using a stratified random sampling method, and the data were analyzed through Partial Least Squares Structural Equation Modeling (PLS-SEM) using SmartPLS 4. The results reveal that mental health exerts a positive and statistically significant influence on students' motivation. Likewise, workload management has a positive and significant effect, with a greater contribution to motivation compared to mental health. Collectively, both independent variables account for 50.1% of the variance in students' motivation during the thesis writing process. The primary contribution of this study is the development of an integrated structural model that combines mental health and workload management to explain students' motivation in undergraduate thesis completion, offering empirical evidence from Indonesian higher education and expanding prior research that has generally examined these variables independently.
Copyright (c) 2026 Alicia Amara Suryo, Yunizar Yunizar https://creativecommons.org/licenses/by/4.0
The Effect of Competence, Independence, and Professional Skills on Audit Quality with Auditor Ethics as A Moderation
This study aims to analyze the influence of auditor competence, independence, and professional proficiency on audit quality, with auditor ethics as a moderating variable. The background of this study is based on the importance of audit quality in increasing public trust in financial statements and minimizing the risk of information asymmetry. Although several previous studies have discussed the factors that influence audit quality, studies that integrate the role of auditor ethics as a moderator in the Indonesian context are still limited. This study uses a quantitative approach with a survey method. The study population is auditors working in Public Accounting Firms (KAP) in Indonesia. The sampling technique uses a purposive sampling method, with the criteria of auditors having at least one year of experience in financial statement audits. A total of 194 questionnaires were collected using the Partial Least Squares–Structural Equation Modeling (PLS-SEM) method with the assistance of SmartPLS software. The results show that auditor competence, independence, and professional proficiency have a positive and significant effect on audit quality. In addition, auditor ethics is proven to significantly moderate the relationship between the three independent variables and audit quality, with the effect strengthening the existing positive relationship.
Copyright (c) 2026 Fahri Hananto Yasin, Mayang Sari Edastami https://creativecommons.org/licenses/by/4.0
The Influence of Green Brand Image, Environmental Consciousness, and Sustainable Consumption Values on Green Consumer Behavior of Electric Vehicle Consumers in Indonesia
The purpose of this study is to examine the effect of Green Brand Image, Environmental Consciousness and Sustainable Consumption Values on Green Consumer Behavior of electric car customers in Indonesia. The research method used is quantitative approach by using survey technique to respondents who are electric car users in Indonesia. A purposive sampling was used for the sampling method. Data analysis was done using multiple linear regression. The research findings revealed that Green Brand Image, Environmental Consciousness and Sustainable Consumption Values have partial and simultaneous positive and significant effect on Green Consumer Behavior. Among the three factors, the Sustainable Consumption Values had the most influence on the green consumption behavior of electric car buyers. The study results indicated that developing environment-friendly brand image, increasing public knowledge of environmental concerns, and promoting sustainable consumption ideals are important ways in enhancing Green Consumer Behavior of Indonesian society. The study’s findings should add to the green marketing and consumer behavior literature and provide insights to electric car manufacturers and regulators on how to speed up the transition to more sustainable transportation.
Copyright (c) 2026 Yanuar Latief, Sri Purwati, Tri Endar Susianto, Bunga Aditi, Dede Siti Syamsiah, Tyahya Whisnu Hendratni https://creativecommons.org/licenses/by/4.0
The Influence of Digital Work Environment, Job Autonomy, and Employee Technology Acceptance on Employee Digital Innovation of Generation Z Employees in MSME Startups
This research was conducted to find out the effect of Digital Work Environment, Job Autonomy, and Employee Technology Acceptance on Employee Digital Innovation of Generation Z workers in MSME businesses. This research was conducted by using a quantitative approach with survey technique on Generation Z workers who worked in different MSME startups in Indonesia. The sampling strategy used was purposive sampling. Data collection was conducted through the distribution of online questionnaires via Google Forms. Multiple linear regression was used for data analysis. The findings showed that Digital Work Environment, Job Autonomy, and Employee Technology Acceptance had a positive and significant effect on Employee Digital Innovation. The value of the coefficient of determination shows that the three independent variables can explain the variance of the Employee Digital Innovation. Of the three factors, the greatest effect on the growth of employee digital innovation is Employee Technology Acceptance. The research results show that the conducive digital working environment, the provision of job autonomy, and the high acceptance of technology are strategic factors to motivate generation Z employees to produce innovative technology-based ideas, processes, and solutions in the MSME startup environment.
Copyright (c) 2026 Haris Karyadi, Ade Suhara, Roy Setiawan, Riesna Apramilda, Hadi Peristiwo, Hery Purnomo https://creativecommons.org/licenses/by/4.0