The Role of Knowledge-Oriented Leadership in Enhancing Employee Retention Through Human Resource Development: A Qualitative Case Study at Mega Baja Indonesia Zone 16

Authors

  • Laura Ahda Tania Universitas Swadaya Gunung Jati, Cirebon, Indonesia
  • Editya Nurdiana Universitas Swadaya Gunung Jati, Cirebon, Indonesia

DOI:

https://doi.org/10.38035/gijea.v3i4.738

Keywords:

Knowledge Based Leadership, Employee Retention, Human Resource Development, Qualitative Case Study

Abstract

This research aims to analyze the role of knowledge-based leadership in strengthening employee retention through human resource (HR) development practices in manufacturing organizations. The research used a qualitative approach with a case study design carried out at Mega Baja Indonesia Zone 16. Data collection was carried out through in-depth interviews, direct observation and analysis of organizational documents, which were then analyzed using thematic analysis techniques to identify patterns and relationships between research variables. The research results show that knowledge-based leadership plays an important role in encouraging work learning, continuous mentoring, and open information that is integrated with career development systems and increasing employee competency. These practices shape perceptions of organizational support and professional growth opportunities, which significantly strengthen employees' engagement and commitment to staying with the organization. These findings confirm that the influence of knowledge-based leadership on employee retention occurs through a systematic HR development mechanism. This research provides theoretical contributions by expanding understanding of the role of knowledge-based leadership in supporting talent sustainability, as well as practical contributions for manufacturing organizations in designing HR development strategies oriented towards employee retention.

References

.Ahmed, A., Siddiqui, S. M. F. E. A., & Zafar, H. (2025). The impact of training on employee retention. International Journal of Social Sciences Bulletin, 3(2), 308–330.

Assyakurrohim, D., Ikhram, D., Sirodj, R. A., & Afgani, M. W. (2022). Metode studi kasus dalam penelitian kualitatif. Jurnal Pendidikan Sains dan Komputer, 3(01), 1–9.

Creswell, J. W. (1998). Qualitative inquiry and research design: Choosing among five traditions. London: SAGE Publications.

Creswell, J. W. (2008). Educational research: Planning, conducting, and evaluating qualitative and quantitative approaches. Sage Publications.

Djiwandono, P. I., & Yulianto, W. E. (2023). Penelitian kualitatif itu mengasyikkan: Metode penelitian untuk bidang humaniora dan kesusastraan. Penerbit Andi.

Faix, W. G. (2020). Editorial special issue “leadership in a digital world”. Leadership, Education, Personality: An Interdisciplinary Journal, 2, 1–2.

Febrian, W. D., Sani, I., Wahdiniawat, S. A., Apriani, A., & Maulina, E. (2023). Sustainable development building with the analytical approach of blue economic and food security. Journal of Economics, Management, Entrepreneurship, and Business (JEMEB), 3(1), 54– 60.

Hassan, A., Donianto, C., Kiolol, T., & Abdullah, T. (2022). Pengaruh talent management dan work-life balance terhadap retensi karyawan dengan mediasi dukungan organisasi. Modus, 34(2), 158–183.

Isni, S. N. F., Amalia, L., & Anindita, R. (2022). Pengaruh pembagian waktu kerja terhadap keseimbangan kehidupan kerja, kepuasan kerja dan retensi karyawan. Jurnal Ilmu Manajemen, 19(2), 68–83.

Krishna, C., & Garg, A. (2022). Employee retention: An important factor for strategies development. ANWESH: International Journal of Management & Information Technology, 7(1).

Lintang, M. I. G., Lengkong, V. P., & Walangitan, M. D. (2024). Pengaruh talent management dan organizational commitment terhadap retensi karyawan pada PT. Bumi Karsa Wilayah Tondano. Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi, 12(01), 397–405.

Matsunaga, M. (2022). Uncertainty management, transformational leadership, and job performance in an AI-powered organizational context. Communication Monographs, 89(1), 118–139.

Mey, M. R., Poisat, P., & Stindt, C. (2021). The influence of leadership behaviours on talent retention: An empirical study. SA Journal of Human Resource Management, 19.

Naqshbandi, M. M., & Jasimuddin, S. M. (2018). Knowledge-oriented leadership and open innovation: Role of knowledge management capability in France-based multinationals. International Business Review, 27(3), 701–713.

Patton, M. Q. (1991). How to use qualitative methods in evaluation. London: SAGE Publications.

Pratiwi, E. C., & Hariani, M. (2023). Pengaruh lingkungan kerja dan motivasi kerja terhadap tingkat retensi karyawan di industri jasa. Journal of Trends Economics and Accounting Research, 4(2), 563–568.

Rademaker, T., Klingenberg, T., & Süß, S. (2023). Leadership and technostress: A systematic literature review. Management Review Quarterly, 75, 429–494.

Raharjo, I. B., Albashori, M. F., Widiyanti, A., Wahyudiyono, W., & Suliantoro, S. (2025). Strategi retensi karyawan berbasis employee engagement. Jurnal Lentera Bisnis, 14(2), 2351–2363.

Sadali, S. (2024). Konsep pemimpin dan kepemimpinan dalam Islam. Jurnal Ilmiah Global Education, 5(4), 3963–3975.

Saputra, W., & Sunarya, Y. (2024). Perkembangan penelitian kualitatif dalam pembelajaran membaca: Sebuah kajian studi literatur. Jurnal Education and Development, 12(3), 64– 69.

Sari, I. N., Lestari, L. P., Kusuma, D. W., Mafulah, S., Brata, D. P. N., Iffah, J. D. N., … & Sulistiana, D. (2022). Metode penelitian kualitatif. Unisma Press.

Taufiqurokhman, T., Immamah, E., Utami, E. Y., & Wahdiniawati, S. A. (2023). Analisis pengaruh kebijakan kompensasi, motivasi kerja, dan kualitas kehidupan kerja terhadap retensi karyawan di industri manufaktur Jawa Tengah. Jurnal Multidisiplin West Science, 2(12), 1101–1113.

Urme, U. N. (2023). The impact of talent management strategies on employee retention. International Journal of Science and Business, 28(1), 127–146.

Widiani, E. P. S., & Mas’ud, F. (2023). Pengaruh work-life balance, kepuasan kerja, dan supportive work environment terhadap retensi karyawan (studi pada karyawan tetap PT Nasmoco Cabang Gombel). Diponegoro Journal of Management, 12(5).

Downloads

Published

2026-02-28

How to Cite

Tania, L. A., & Nurdiana, E. (2026). The Role of Knowledge-Oriented Leadership in Enhancing Employee Retention Through Human Resource Development: A Qualitative Case Study at Mega Baja Indonesia Zone 16. Greenation International Journal of Economics and Accounting, 3(4), 765–772. https://doi.org/10.38035/gijea.v3i4.738

Issue

Vol. 3 No. 4 (2025): Greenation International Journal of Economics and Accounting (December 2025 - February 2026)

Section

Articles

License

Copyright (c) 2026 Laura Ahda Tania, Editya Nurdiana

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Copyright :

Authors who publish their manuscripts in this journal agree to the following conditions:

  1. Copyright in each article belongs to the author.
  2. The author acknowledges that the GIJEA has the right to be the first to publish under a Creative Commons Attribution 4.0 International license (Attribution 4.0 International CC BY 4.0).
  3. Authors can submit articles separately, arrange the non-exclusive distribution of manuscripts that have been published in this journal to other versions (for example, sent to the author's institutional repository, publication in a book, etc.), by acknowledging that the manuscript has been published for the first time at GIJEA.