The Urgency of Recognizing the 'Opt-Out Right' to Protect Consumer Personal Data in P2P Lending Fintech

Authors

  • Nadia Carolina Weley Universitas Internasional Batam, Batam, Indonesia.
  • Shenti Agustini Universitas Internasional Batam, Batam, Indonesia.
  • David Tan Universitas Internasional Batam, Batam, Indonesia.
  • Tony Wibowo Universitas Internasional Batam, Batam, Indonesia.
  • Tony Tan Universitas Internasional Batam, Batam, Indonesia.

DOI:

https://doi.org/10.38035/gijlss.v4i2.830

Keywords:

Forced Consent, Fintech, Peer-to-Peer Lending, Personal Data Protection

Abstract

Financial Technology (FinTech) has significantly advanced financial services in the digital era, with Peer-to-Peer (P2P) lending platforms emerging as a major example. While these platforms provide financial assistance, many operate under the principle of "forced consent," where users are required to agree to unnecessary data processing, such as for marketing or data analysis, as a condition for accessing core services. This practice violates the "lawful consent" principle outlined in the 1945 Constitution of the Republic of Indonesia and is implicitly prohibited under Law Number 27 of 2022 on Personal Data Protection and regulations by the Financial Services Authority. This study proposes a concrete solution by advocating for the adoption of the "Right to Opt-Out," a principle effectively implemented by the European Union through the General Data Protection Regulation (GDPR). The Right to Opt-Out allows individuals to refuse or limit the use of their personal data without losing access to essential services. Using a normative legal research method with a statutory approach, the study recommends incorporating the Right to Opt-Out into Indonesia's data protection framework, enhancing legal certainty and empowering consumers to control their personal data in P2P lending services.

References

Amer, N., Lubis, A. F., Muhtar, M. H., Saija, V. J. E. ., Putri, V. S., & Setiawan, B. (2024). Implications of The Constitution For Political Neutrality in The Dynamics of Law and Democracy. Journal De Facto, 10(2), 283–302. https://doi.org/10.36277/jurnaldefacto.v10i2.189

Asimah, D. (2020). To overcome the constraints of proof in the application of electronic evidence. Jurnal Hukum Peratun, 3(2), 97-110. https://doi.org/10.25216/peratun.322020.97-110.

Disemadi, H. S., & Regent, R. (2021). Urgensi Suatu Regulasi yang Komprehensif Tentang Fintech Berbasis Pinjaman Online Sebagai Upaya Perlindungan Konsumen di Indonesia. Jurnal Komunikasi Hukum (JKH), 7(2), 605-618. https://ejournal.undiksha.ac.id/index.php/jkh/article/view/37991/18850.

Disemadi, H. S. (2022). Lenses of legal research: A descriptive essay on legal research methodologies. Journal of Judicial Review, 24(2), 289-304.

Fatorachian, H., O’Higgins, B., Maldonado, A., Lyons, C., Willis, H., Abbott, L., & Brooks, M. (2025). Navigating the challenges of FinTech startups in the B2C market. Cogent Business & Management, 12(1). https://doi.org/10.1080/23311975.2024.2446696

Halbert, G., Rusdiana, S., & Hutauruk, R. H. (2023). Urgensi Keberadaan Otoritas Pengawasan Independen Terhadap Harmonisasi Hukum Perlindungan Data Pribadi Di Indonesia. Jurnal Hukum To-Ra: Hukum Untuk Mengatur Dan Melindungi Masyarakat, 9(3), 304-321. DOI: https://doi.org/10.55809/tora.v9i3.275

Halizah, S. N., & Mardikaningsih, R. (2024). Legal Perspective on Consumer Personal Data Protection in Fintech Services. Sapientia et Virtus, 9(2), 476-489. https://doi.org/10.37477/sev.v9i2.533

Hansmann, R., & Binder, C. R. (2023). Promoting synergies for sustainability through peer-to-peer sharing: an analysis of drivers and barriers. International Journal of Sustainable Development & World Ecology, 30(7), 792–813. https://doi.org/10.1080/13504509.2023.2205831

Hasibuan, S. H. M., Nasution, B., Sunarmi, S., & Siregar, M. (2021). Perlindungan Terhadap Nasabah Dalam Pengamanan Financial Technology Peer To Peer Lending. Iuris Studia: Jurnal Kajian Hukum, 2(3), 372-377. DOI: https://doi.org/10.55357/is.v2i3.150

Hunter, S., Chai, A., Morgan, P., Chan, H. F., Torgler, B., & Rohde, N. (2025). Mobile banking apps and the informal economy: evidence from survey data in Indonesia and Bangladesh. Applied Economics, 57(48), 7873–7888. https://doi.org/10.1080/00036846.2024.2393900

Jange, B., Pendi, I., & Susilowati, E. M. (2024). Peran teknologi finansial (fintech) dalam transformasi layanan keuangan di Indonesia. Indonesian Research Journal on Education, 4(3), 1199-1205. https://doi.org/10.31004/irje.v4i3.1007

Ju, A. B., Tng, A., Weley, N. C., Disemadi, H. S. 2021. Perlindungan Nasabah Dalam Penerapan Electronic Banking Sebagai Bagian Aktifitas Bisnis Perbankan di Indonesia. Jurnal Perspektif Administrasi dan Bisnis, 2(1). DOI: https://doi.org/10.38062/jpab.v2i1.16

Khan, S. N., Loukil, F., Ghedira-Guegan, C., Benkhelifa, E., & Bani-Hani, A. (2021). Blockchain smart contracts: Applications, challenges, and future trends. Peer-to-peer networking and applications, 14(5), 2901–2925. https://doi.org/10.1007/s12083-021-01127-0

Kurniawan, K. D., Hehanussa, D. J. A., Setiawan, R. ., Susilowati, I., Sopian, & Helfisar, D. (2024). Criminal Sanctions and Personal Data Protection in Indonesia. Lex Publica, 11(2), 221–247. https://doi.org/10.58829/lp.11.2.2024.255

Kusuma, P. H., & Roisah, K. (2022). Perlindungan Ekspresi Budaya Tradisional Dan Indikasi Geografis: Suatu Kekayaan Intelektual Dengan Kepemilikan Komunal. Jurnal Pembangunan Hukum Indonesia, 4(1), 107-120. https://doi.org/10.14710/jphi.v4i1.107-120

Kusumaningsih, R., & Yulianingsih, D. (2023). Tantangan regulasi dan perlindungan hukum dalam pinjaman online. Jurnal Ilmu Sosial dan Humaniora, 2(2), 163-178. DOI: https://doi.org/10.57248/jishum.v2i2.311

Komdigi. 2024. Era Baru Perlindungan Data Pribadi. https://www.komdigi.go.id/berita/artikel/detail/era-baru-perlindungan-data-pribadi.

Lestari, Y., & Mujib, M. M. (2022). Optimizing Personal Data Protection Legal Framework in Indonesia (a Comparative Law Study). Supremasi Hukum: Jurnal Kajian Ilmu Hukum, 11(2), 203-234. DOI: https://doi.org/10.14421/sh.v11i2.2729

Marikyan, D., Papagiannidis, S., Rana, O. F., & Ranjan, R. (2024). General data protection regulation: a study on attitude and emotional empowerment. Behaviour & Information Technology, 43(14), 3561–3577. https://doi.org/10.1080/0144929X.2023.2285341

Murdayantin, F. U., Amelia Agustin, & Dita Pebrianti. (2023). Moral dan Etika Notaris di Era Society 5.0: Kajian Fungsi Artificial Intelligence Terhadap Profesi Notaris. Das Sollen: Jurnal Kajian Kontemporer Hukum Dan Masyarakat, 1(02). Retrieved from https://journal.forikami.com/index.php/dassollen/article/view/396

Neta, Y., Awanisa, A., & Melisa, M. (2022). The Urgency of Establishing Independent Supervisory Authority for Personal Data Protection in Indonesia. Constitutionale, 3(1), 19-38. https://doi.org/10.25041/constitutionale.v3i1.2535

Noer, M. R., Damanik, S. R., Sianturi, R., Purba, B., & Batubara, K. A. (2024). Impact of Fintech Regulations on Spaylater Operations As Well As A Review of Spaylater Consumer Protection Laws. Jurnal Ekonomi dan Bisnis (EK&BI), 7(1), 348-356. https://www.elibrary.ru/ip_restricted.asp?rpage=https%3A%2F%2Fwww%2Eelibrary%2Eru%2Fitem%2Easp%3Fid%3D81934476

Nurcholis, M. R., Suarda, I. G. W., & Prihatmini, S. (2021). Penegakan Hukum Tindak Pidana Pencucian Uang dalam Penyalahgunaan Investasi Aset Kripto. Jurnal Anti Korupsi, 11(2), 21-40. https://journalversa.com/s/index.php/jhkp/article/download/1128/1514/4541

Padden, M., & Öjehag-Pettersson, A. (2021). Protected how? Problem representations of risk in the General Data Protection Regulation (GDPR). Critical Policy Studies, 15(4), 486–503. https://doi.org/10.1080/19460171.2021.1927776

Pradana, M. A. E., & Saragih, H. (2024). Prinsip akuntabilitas dalam Undang-Undang Perlindungan Data Pribadi terhadap GDPR dan akibat hukumnya. Innovative: Journal Of Social Science Research, 4(4), 3412-3425. DOI: https://doi.org/10.31004/innovative.v4i4.13476

Pratama, S. P., & Multazam, M. T. (2024). Kelemahan Kontrak Pintar: Risiko Konsumen dalam Blockchain. Journal Customary Law, 1(3), 11-11. https://journal.pubmedia.id/index.php/jcl/article/view/2870

Purnamasari, H., Azizah, R. N., & Putri, F. A. (2025). Pengaruh Pengaruh Inovasi Teknologi Financial (Fintech) Syariah dan Literasi Keuangan Syariah Terhadap Pertumbuhan Ekonomi. Bertuah Jurnal Syariah dan Ekonomi Islam, 6(1), 213-232. https://ejournal.kampusmelayu.ac.id/index.php/Bertuah/article/view/1125

Sholehuddin, N., Miskam, S., Shahwahid, F. M., Aziz, T. N. R. A., & Mansor, N. (2024). A Comparative Legal Analysis on Personal Data Protection Laws in Selected ASEAN Countries: Analisis Perundangan Perbandingan Undang-undang Perlindungan Data Peribadi di Negara-negara ASEAN. Journal of Muwafaqat, 7(1), 23-38. DOI: https://doi.org/10.53840/muwafaqat.v7i1.166

Sianturi, C. G. P., Nababan, R., & Siregar, R. J. (2024). Peran Hukum Dalam Melindungi Data Pribadi. Innovative: Journal Of Social Science Research, 4(5), 2607-2624. DOI: https://doi.org/10.31004/innovative.v4i5.15192

Soekarni, M., Adam, L., Thoha, M., Sarana, J., Ermawati, T., Saptia, Y., … Wibowo, M. (2024). Strengthening financial literacy of smallholder farmers through agricultural fintech peer-to-peer lending: evidence and practical implications. Cogent Social Sciences, 10(1). https://doi.org/10.1080/23311886.2024.2359011

Syahruddin, N. I., & Zulfa, E. A. (2024). Personal Data Protection Violations By Fintech Lending in Indonesia. Journal of Law, Politic and Humanities, 4(4), 999-1006. DOI: https://doi.org/10.38035/jlph.v4i4.414

Syaiful, R. D., & Sugiyono, H. (2024). Misuse of Consumer Personal Data Through Illegal Fintech Peer To Peer Lending. Justisi, 10(1), 189-201. DOI: https://doi.org/10.33506/js.v10i1.3003

Syahputra, B. D., & Fibrianti, N. (2024). Independent Authority on Personal Data Protection in Illegal Financial Technology: Capturing Peer-to-Peer (P2P) Lending Issues. Journal of Private and Commercial Law, 8(1). DOI: https://doi.org/10.15294/jpcl.v8i1.3967

Syifa, A. R., & Adam, R. C. (2024). Perlindungan Data Pribadi Nasabah Peminjam dalam Layanan Pinjaman Meminjam Berbasis Teknologi Informasi Berdasarkan Hukum Perlindungan Data Pribadi. UNES Law Review, 7(2), 683-694. DOI: https://doi.org/10.31933/unesrev.v7i2.2352

Sylviana, G., Setiawan, D. A., Listyani, C., Apriyanti, E. K., & Putri, L. A. P. (2024). Perlindungan hukum data pengguna e-wallet atas kebocoran data yang disalahgunakan oleh pinjaman online. Journal Evidence Of Law, 3(3), 340-353. DOI: https://doi.org/10.59066/jel.v3i3.765

Tan, D. (2021). Metode penelitian hukum: Mengupas dan mengulas metodologi dalam menyelenggarakan penelitian hukum. Nusantara: Jurnal Ilmu Pengetahuan Sosial, 8(8), 2463-2478. DOI: https://doi.org/10.31604/jips.v8i8.2021.2463-2478

Weley, N. C., & Disemadi, H. S. (2022). Implikasi Hukum Pemasangan CCTV di Tempat Umum secara Tersembunyi terhadap Perlindungan Data Pribadi. Amnesti: Jurnal Hukum, 4(2), 79-93. https://doi.org/10.37729/amnesti.v4i2.2151

Xia L, Cao Z, Zhao Y. 2024. Paradigm Transformation of Global Health Data Regulation: Challenges in Governance and Human Rights Protection of Cross-Border Data Flows. Risk Manag Healthc Policy. https://doi.org/10.2147/RMHP.S450082

Published

2026-06-15

How to Cite

Weley, N. C., Agustini, S., Tan, D., Wibowo, T., & Tan, T. (2026). The Urgency of Recognizing the ’Opt-Out Right’ to Protect Consumer Personal Data in P2P Lending Fintech. Greenation International Journal of Law and Social Sciences, 4(2), 342–354. https://doi.org/10.38035/gijlss.v4i2.830