The Influence of Digital Workload, Role Ambiguity, and Digital Skill Gap on Technostress in HR Context among Digital Startup Employees

Authors

  • Dominica Dini Afiat STIE Bhakti Pembangunan, Jakarta Selatan, Indonesia.
  • Sonya Sidjabat Institut Transportasi dan Logistik Trisakti, Jakarta Timur, Indonesia.
  • Ade Suhara Universitas Buana Perjuangan Karawang, Jawa Barat, Indonesia.
  • Susatyo Adhi Pramono Universitas Wijayakusuma Purwokerto, Jawa Tengah, Indonesia.
  • Tanti Widia Nurdiani Universitas Islam Raden Rahmat Malang, Jawa Timur, Indonesia.

DOI:

https://doi.org/10.38035/gijlss.v4i4.848

Keywords:

Digital Workload, Role Ambiguity, Digital Skill Gap, Technostress, Startup Digital

Abstract

The research investigates how digital workload, role ambiguity and digital skill gap together create technostress for employees who work in human resources at digital startup companies. The research used a quantitative approach which collected data through questionnaires that 120 participants completed after being chosen through purposive sampling. The researchers performed data analysis through multiple linear regression. The research results showed that digital workload combined with role ambiguity and digital skill gap created a direct relationship which produced strong effects on technostress. Digital workload which uses advanced technology increases work pressure while role ambiguity creates role ambiguity which intensifies work stress and digital skill gaps lead to work difficulties because employees cannot adapt to workplace technology. Three variables explain technostress variations through their combined effects which occur at the same time. The research shows organizations how to handle digital workload, define employee roles and develop digital skills to reduce technostress effects.

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Published

2026-10-02

How to Cite

Afiat, D. D., Sidjabat, S., Suhara, A., Pramono, S. A., & Nurdiani, T. W. (2026). The Influence of Digital Workload, Role Ambiguity, and Digital Skill Gap on Technostress in HR Context among Digital Startup Employees. Greenation International Journal of Law and Social Sciences, 4(4), 1355–1361. https://doi.org/10.38035/gijlss.v4i4.848

Issue

Vol. 4 No. 4 (2026): (GIJLSS) Greenation International Journal of Law and Social Sciences (September - October 2026)

Section

Articles

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Copyright (c) 2026 Dominica Dini Afiat, Sonya Sidjabat, Ade Suhara, Susatyo Adhi Pramono, Tanti Widia Nurdiani

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