Development of The Capacity of The North Kalimantan Police Sub-Division V Cyber Crime Unit in Handling Cyber Crime: A Qualitative Analysis
DOI:
https://doi.org/10.38035/gijlss.v3i2.491Keywords:
Organizational Capacity Development, Police, Cybercrime, Human Resources, North Kalimantan Regional PoliceAbstract
Enhancing the capacity of police organizations is crucial in the digital age, which is marked by increasingly complex cybercrime. This study analyzes capacity development within the Cyber Sub-Directorate V of the Special Criminal Investigation Directorate of the North Kalimantan Regional Police. Using a qualitative approach, this study explores the capacity enhancement mechanisms that have been implemented and the obstacles faced by the North Kalimantan Regional Police's cyber unit. The study results indicate that despite facing limitations in personnel and resources, various strategic efforts have improved the effectiveness of cybercrime case handling. The implementation of a technology-based case management system strengthened coordination among stakeholders, and ongoing human resource training programs have significantly contributed to enhancing personnel competencies and unit performance. The cyber case resolution rate increased from 60% to 80% within a year, accompanied by a decrease in the average handling time per case. On the other hand, challenges such as budget constraints, a shortage of IT-skilled personnel, rapid technological developments, regulatory constraints, and low public cyber awareness still hinder capacity optimization. This study provides in-depth insights into capacity development strategies in regional police cyber units and compares them with findings from similar research. The findings are expected to serve as a reference in formulating policies to strengthen police organizational capacity in addressing cybercrime threats.
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